Our Terms

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(1) This BENSLAY PARIS website, including all mobile applications connected to it e-commerce and any offer or sale of lingerie and accessories through the Site, are owned and operated by BENSLAY PARIS, including its form Legal BENSLAY PARIS, 231 rue Saint-Honoré

75001 Paris, 793 074 725 RCS Evry.

These Terms of Business set forth the terms and conditions under which visitors or users may visit or use the Site, Services and purchase Products.

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(2) By accessing or using the Services, you acknowledge that you have read and consent to these Terms and agree to be bound by them. If you do not agree to all of the Terms, you may not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services, or purchasing any Products. In these Conditions, you will find out who we are, how we sell our Products to you, how you can withdraw from the purchase contract and what you can do in the event of a problem.

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(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products. If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parents or legal guardian.

For professional users

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(4) This site is published by:

BENSLAY PARIS, 231 rue Saint-Honoré

75001 Paris, 07.66.85.52.12, benslayparis@gmail.com, 793 074 725 Rcs The publication director is Christiano Naki.

You can contact us :

- by phone: 07.66.85.52.12 (price of a local call)

- by e-mail: benslayparis@gmail.com

- by mail: 231 rue Saint-Honoré

75001 Paris. This site is hosted by Wix.com

These Conditions are provided in the French language. In the event of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.

You can download and print these Terms.

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Description of Products

(1) You should read the description of the Products carefully before placing an order. The description of the Products presents the essential characteristics of the Products, in accordance with article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. 

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(2) We invite you to refer to the information and instructions for use on the packaging, labels and accompanying documents. We cannot be held liable for any damage resulting from failure to comply with these instructions for the use of the Products provided on our website.

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Purchase of Products

(1) Any purchase of Products is subject to the Terms applicable at the time of such purchase.

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(2) When purchasing a Product: (1) it is your responsibility to read the entire list of items before committing to purchase them; and (1.2) placing an order on the Site may result in a legally binding contract for the purchase of the relevant Product, except as otherwise provided in these Terms.

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(3) You can choose from our selection of Products and place the products you intend to purchase in a basket by clicking on the corresponding button. The prices we charge are indicated on the Site. We reserve the right to change our prices or correct any pricing errors that may inadvertently occur at any time. These changes do not affect the price of Products that you have previously purchased. During checkout, you will be presented with a summary of all the Products that you have placed in your basket. This summary summarizes the essential characteristics of each

product together with the total price of all products, applicable value added tax (VAT) and shipping costs, as applicable. The payment page also gives you the opportunity to check and, if necessary, modify or withdraw Products, or modify quantities. If necessary, you can also identify and correct input errors using the edit function before making your order definitively binding. Any delivery time stated applies from receipt of your payment of the purchase price. By pressing the "Buy" button, you place a firm order to purchase the advertised Products at the price and with the shipping costs indicated. To complete the ordering process by clicking the "Buy Now" button, you must first accept these Terms as legally binding for your order by ticking the relevant box.

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(4) We will then send you a confirmation of receipt of your order by e-mail, in which your order will be summarized again and which you can print out or save using the corresponding function. Please note that this is an automated message that only documents that we have received your order. It does not indicate that we accept your order.

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(5) The legally binding contract for the purchase of the Products is only concluded when we send you a notice of acceptance by e-mail or when we deliver the Products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is started immediately after your order has been submitted (for example, a money transfer electronic, or an instant bank transfer via PayPal, or another similar payment method). In this case, the legally binding agreement is concluded when you complete the ordering process, as described above, by pressing the "Buy" button.

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(6) You can save your preferred payment method for later use. In this case, we will store your payment credentials in accordance with applicable industry standards (e.g. PCI DSS). You will be able to identify your card thus stored by its last four digits.

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Delivery of Products

We can deliver our products internationally. The prices and delivery times vary depending on the type of Products ordered, the delivery address and the delivery method chosen:

by mail.

Thanks to our partner Colissimo (La Poste), we deliver to the address of your choice between 10 to 15 days.
You are automatically notified, by email, of the dispatch of your order. 

You can track it via a tracking number that will be sent to you.

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The applicable prices and delivery times will be communicated to you before confirming your order.

Coupons, Gift Cards and Other Offers We may from time to time offer coupons, gift cards or discounts and other offers relating to our Products. These Offers are only valid for the duration that may be indicated therein. Offers cannot be

Transferred, modified, sold, exchanged, reproduced or distributed without our express written permission.

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EXCHANGES AND REFUNDS

You have the possibility to return or exchange any product ordered within 15 days from the date of receipt, by post.

The offers presented on the Site are valid subject to the availability of the products.

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In case of unavailability of a Product ordered, the Customer will be informed by e-mail as soon as possible, which will result in the total or partial cancellation of his Order.

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In the event of partial cancellation of the order, it will be validated and the Customer's bank account will be debited for the entire Order, then after partial delivery of the available Products, it will be reimbursed for the amount of the unavailable Products, as soon as possible. and at the latest within 14 days of payment of the Order, by the same means of payment as the one he used when ordering.

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Member account

(1) To access and use certain sections and features of our Site, you must first register and create an account (“Member Account”). You must provide accurate and complete information when creating your Member Account.

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(2) If someone other than yourself accesses your Member Account and/or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on your behalf, and you shall be solely responsible for all activities that take place on your Member Account, whether or not specifically authorized by you, and for all damages , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you permitted the use of your Member Account through negligence, by failing to take reasonable care to safeguard your login credentials.

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(3) You can create and access your Member Account through a dedicated web page or by using a third-party platform such as Facebook/BENSLAY PARIS. If you register through a third-party platform account, you

allow access to certain information about you, which is stored in your Social Network Account.

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(4) We may terminate or temporarily or permanently suspend your access to your Member Account without liability, in order to protect ourselves, our Site and our Services or other users, including if you violate any provision of these Terms or any applicable law or regulation in connection with your use of the Site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you two months' notice by e-mail, if we terminate our Member Account program or for any other reason. You may stop using your Member Account and request its deletion at any time by contacting us.

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Intellectual property

(1) Our Services and content associated with BENSLAY PARIS including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentations, trademarks, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are owned by or licensed to us, and nothing in hereby does not grant you any rights in relation to Our intellectual property. Except as expressly provided herein or required by mandatory provisions of applicable law for use of the Services, you shall not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved.

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(2) If the Products include digital content such as music or video, you are granted the rights specified for such content on the Site.

Exclusion of warranty for the use of the Site and the Services

The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty for the Products you have purchased from us, as referred to in the “Product Warranty” section above, shall not be affected.

Compensation

You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in these Terms, unless such circumstances are not caused by your fault .

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Limitation of Liability

(1) To the fullest extent permitted by applicable law, we disclaim all liability for any amount or kind of loss or damage which may arise to you or any third party (including any direct or indirect loss and any loss of income, profits, goodwill, data, contracts, and any loss or damage resulting from, or related to, business interruption, loss of opportunity, loss of anticipated savings, wasted management time or office, even if foreseeable, in connection with (1) this Site and its content, (1.2) the use, inability to use, or results of use of this Site, (1.3 ) any website linked to this Site or the materials on such linked websites.

 

(2) We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from any cause beyond our control and/or a case of force adult within the meaning of article 1216 of the Civil Code.

 

(3) Modification of the Terms or Services; interruption

(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms materially, we will notify you that material changes have been made. Your continued use of the Site or our Service after any such change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or Service.

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(2) We may modify the Products, discontinue providing the Products or any features of the Products offered by us, or create limitations for the Products. We may terminate or suspend access to the Products permanently or temporarily for any reason, without liability. We will give you sufficient notice if this is possible in the given circumstances and we will reasonably take into account your legitimate interests when taking such action.

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Links to Third-Party Sites

The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.

 

Applicable right

(1) These Terms shall be governed by and construed in accordance with the laws of France, excluding conflict of law rules.

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(2) If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: benslayparis@gmail.com

If, after contacting us, you believe that the problem is not resolved, you will have the right to use the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 and following of the Code of the consumption. To submit your request to the consumer mediator, complete the online dispute resolution form accessible at the following address:  https://ec.europa.eu/consumers/odr/main/ ?event=main.home2.show